Hi, I'm Nick. I service ducted, split and multi-head systems across the Gold Coast and Tweed, and I keep track of when yours is due so you don't have to.
An air conditioning service is a licensed technician taking your system apart far enough to clean it, check it and test it properly. Not a wipe-over of the filters and a nod on the way out.
I service any brand and any system, whether I installed it or not, for homes right across the Gold Coast and Tweed Heads. At the end you get a plain-English rundown of what I found, what's wearing, and what's worth keeping an eye on. No pressure attached to any of it.
Our climate is hard on air conditioners. They run most of the year, they pull in salt air and dust, and they sit outside in the sun.
If it has already stopped working properly, that's a repair rather than a service. Ring me either way and I'll tell you which one you need
The full run-through, and why each bit matters.
The single biggest cause of poor airflow and high running costs. A blocked filter chokes the whole system.
Where dust, mould and that musty startup smell live. A dirty coil can't transfer heat properly, so the room takes longer to cool.
Sludge builds up in our humidity and eventually backs up. This is the fix for water dripping through a ceiling, before it happens.
A system needs the exact charge the manufacturer specified. Under-charged and it struggles, over-charged and it wears itself out.
If the gas is low, something is letting it out. Topping it up without finding the leak is throwing money at the symptom.
Salt, dust and garden debris pack into the fins and stop the unit shedding heat. Coastal systems need this more than most.
Loose or unbalanced blades make noise, wear bearings and eventually take the motor with them.
Loose terminals, tired contactors and capacitors on the way out. This is where a lot of mid-summer failures start.
The most expensive part in the system, and the one that suffers when everything else is neglected.
Keeps dust out of the system rather than recirculating it through your house.
Temperatures, airflow, thermostat, controller and drainage, all checked under load with the system working.
Then I tell you what I found. Anything that's wearing, anything worth watching, and anything that needs doing now with a price attached.
Different systems need different attention, and I'll tell you what yours actually needs rather than selling you a package.
One indoor head, one outdoor unit. Quickest to service, around an hour, and the one people most often let go too long.
Several indoor units on one compressor. Each head gets cleaned and checked, so allow a bit more time.
Indoor unit, return air, zone motors and outlets. The most involved service, and the one where neglect costs the most.
Old, new, mine or someone else's, it makes no difference. A fair chunk of my servicing work is on systems I've never laid eyes on before, including units that came out of a retailer and were fitted by whoever was cheapest at the time. Tell me what's on the wall and I'll sort it.
Four steps, and you'll know what's going on at every one of them.
You'll get a window rather than a vague "sometime Tuesday". A standard split takes around an hour, ducted takes longer depending on how many outlets and where the indoor unit sits.
Someone needs to be home to let me in, but you don't have to hover. I'll need to get at the indoor unit, the outdoor unit and the switchboard.
Everything in the list above, done properly. I put a drop sheet under anything I'm working above, and I clean up before I go.
I'll walk you through what I found in plain English before I leave. If something needs attention you'll get a price for it there and then, and you're free to go away and think about it.
Air conditioners don't get serviced because nobody thinks about them until they stop. So I keep the diary instead of you.
About a fortnight before yours is due, a reminder comes through and all you do is confirm a time that suits. No annual note in your calendar, no forgotten filters, no discovering in December that it hasn't been touched in three years.
If I installed your system, the first service at around six months is on me. After that it's yearly, with the same reminder each time.
Servicing is where dealing with the same person year after year actually pays off.
I know your place, your system and how you like it running. Nothing gets explained twice, and I can see what's changed since last time because I was the one standing there last time.
After a couple of services I know what's been slowly getting worse, which is how you spot a problem while it's still cheap.
If a part is fine for another season, I'll say so. I'd rather have you as a customer for ten years than sell you something you don't need today.
Two people run this business, so you get a person on the phone and a technician at the door who already knows what the call was about.
You're letting me into your home once a year, so here's what backs the work:
The Gold Coast and Tweed Heads are home ground, and that's where the bulk of my servicing work sits. Brisbane, the Northern Rivers, Toowoomba and Warwick are all on the list when a job warrants the drive. Ring me if you're unsure whether your suburb is covered and I'll tell you on the spot.
Run a business? Commercial systems work harder and run on maintenance agreements rather than a yearly visit, so they're handled here:
Still not sure about something? Ask me directly and I'll give you a straight answer.
Once a year for a normal household system. If yours runs almost daily, cools a big open area, or sits right on the beach copping salt air, every six to nine months is a better idea.
Cleaning the filters, indoor coil and outdoor coil, clearing the drain, checking refrigerant pressures and leaks, testing the electricals, motors and compressor, then running the system under load and reporting back on what I found.
It depends on the system. A single wall split is a smaller job than a ducted system with ten outlets, and a unit that hasn't been touched in five years takes longer than one I saw last winter. Tell me what you've got and I'll give you a price before I book you in.
Yes. Any brand, any installer, however old. A good chunk of my servicing work is on systems I've never seen before.
There's overlap, but they're not the same job. A clean focuses on the coil, filters and drain for air quality. A service includes all of that, then adds the licensed work: refrigerant pressures and leak checks, electrical testing, motor and compressor checks, and a performance test. Cleaning is the part you'd notice. The rest is what catches a fault before it becomes a breakdown.
Someone does, to let me in and give me access to the indoor unit, outdoor unit and switchboard.
Around an hour for a standard split. Ducted takes longer, and I'll tell you what to allow when you book.
What a service with me gets you
Trusted brands I use
