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COMMERCIAL SERVICE & MAINTENANCE

Commercial air conditioning maintenance on the Gold Coast

Hi, I'm Nick. I look after air conditioning and ventilation for Gold Coast businesses on a set schedule, work around your trading hours at no extra charge, and get to agreement clients first when something breaks.

The Basics

The cost that never shows on the invoice

A breakdown at home means an uncomfortable night. A breakdown at work means lost trade. A café loses its lunch rush, a clinic starts rescheduling, and a gym empties out by mid-afternoon. The invoice for the actual repair is rarely the expensive part of that day.

Commercial air conditioning maintenance is how you stop paying for those days. Your site goes on a schedule, I work around your trading hours, and the faults that cause shutdowns get found while they're still ten minute jobs. You get a written report every visit, and if something does fail, agreement clients go to the front of my queue.

  • Quarterly or six-monthly visits, scheduled around how you trade
  • Out of hours by arrangement, at no extra charge
  • A written report every visit, and priority when something breaks

Contact us today

Tell me about your site and I'll come out, count what's there and price it. Free, no obligation.
WHY IT PAYS

What a schedule buys you

Commercial gear fails in stages, and the early stages are cheap.

Trading days you keep

Most January emergencies were a small problem in September.

Bills that stop climbing

A choked filter means more power for less cooling, twelve hours a day.

Gear that lasts

Compressors rarely die of old age. They die of straining against something nobody cleaned.

Air your staff breathe

In a food or health setting, a dirty coil is a compliance issue.

Warranty claims that hold

Manufacturers expect gear maintained and documented. The reports are your paperwork.

Want it off your desk?

I'll come out, look at your site and price a schedule.
Book a site visit
SITES AND SYSTEMS

The systems I maintain

Single tenancies and small floors. Shops and hospitality, offices and suites, medical and allied health, gyms, warehouses and site offices.

Splits and cassettes

Shops, back offices and treatment rooms. Most often left too long.

Ducted and package units

Neglect here takes out a floor, not a room.

Multi-head, VRV and ventilation

Several heads on one system, plus the exhaust and fresh air alongside.

Who installed it makes no difference. Running a few sites rather than one? One agreement covers the lot, and because the same person has been to all of them, I know which unit is nearly done and which can wait.

THE AGREEMENT

How an agreement works with me

Four things worth knowing before you sign anything, mine or anyone else's.

1

I look before I price

I walk the site, count the units, check their age and condition, then price the year. That visit costs nothing.

2

Quarterly or six-monthly

Grease, dust, salt air and run hours set the frequency, not a package name. If six-monthly will do, I won't sell you four visits.

3

Your hours, no premium

Before you open, after you close, or on your quiet day. Scheduled work outside normal hours costs nothing extra.

4

A written report, reminders handled

Plain English, every visit, ready to hand to a landlord or auditor. A reminder lands before each one is due.

WHAT'S INCLUDED

What I do on a maintenance visit

Twelve areas checked, every visit.

Filters replaced or cleaned

Nothing else matters if the air can't get through.

Indoor coil and fan barrel cleaned

A coated coil can't move heat.

Condensate drain and pump cleared

Ten minutes now, or water through a ceiling later.

Refrigerant charge checked against spec

Short of gas, it works itself to death.

Leak testing

Topping it up and driving off is the cheap answer. I won't do it.

Outdoor and roof plant cleaned down

Salt and dust pack into the fins is cleaned to improve efficiency.

Fan motors, bearings and blades

Caught early it's a bearing. Left alone it's a motor.

Electricals gone through

Contactors, capacitors, terminals, amperage draw.

Compressor draw recorded

Tracked across visits, not guessed at from one.

Controls and zoning reset to your hours

Overridden timers cool empty buildings for years.

Ventilation checked over

Exhaust and fresh air fans, belts, grilles, airflow.

Run under load, readings taken, report written

What's healthy, what's wearing, and what needs doing now, with a price against it.

BREAKDOWNS

When it goes down anyway

Maintenance reduces breakdowns. It doesn't abolish them.

Agreement clients come first

Front of the queue ahead of one-off calls, and I already know your site.

One-off call-outs welcome

No agreement, never met me, system's dead? Ring anyway. Any brand, any age.

After hours when it can't wait

I'll come out for a genuine emergency. Higher fee, quoted before I attend.

What I won't do is advertise a 24/7 line. Behind most of them is an answering service that takes your details and rings a technician in the morning. Call me after hours and you get me.

Why work with me

What one technician gets you

On an install, continuity is nice. On an agreement you renew year after year, it's the product.

Four visits in, I know your building

I know where the isolator hides, which cassette drips first, and which unit has been borderline since the second visit. That knowledge builds up in one head, and it's the reason a small fault gets caught while it's still small.

A trend, not a photograph

Because I record the readings every time, I can see a compressor drawing more than it did last year. A crew looking at your site fresh each visit can only tell you it's running today.

No account manager in the middle

You ring the person who does the work. Nothing gets logged, escalated or assigned. Brielle answers the office phone and already knows which site you're calling about.

The honest version, even when it costs me

If a unit has two good seasons left, I'll say two good seasons. If it's time to budget for a replacement, you'll hear that a year out rather than the week it dies. I'd rather keep a client for a decade than win one invoice.

Peace of mind

What sits behind the work

You're giving someone recurring access to your premises, often outside trading hours. Fair to ask what they hold:

  • ARCtick licensed for refrigerant work, and qualified for restricted electrical
  • Public liability insurance, current
  • Manufacturer warranties passed through, plus a 12-month workmanship warranty
  • Seventeen years on the tools, and a name suppliers and other trades know

Where I service

Gold Coast and Tweed Heads carries nearly all my commercial maintenance. Brisbane, the Northern Rivers, Toowoomba and Warwick are doable for the right job.

Looking for service and maintenance for your home? Check my residential servicing and repairs pages.

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Frequently Asked Questions

Something here not answered? Pick up the phone. You'll get a real answer whether or not you end up signing anything.

Four things decide it: run hours, how dirty the air is, how close you are to the water, and what happens to your business if the system stops for a day. Kitchens, gyms and workshops sit at the quarterly end because of grease and dust. A standard office or retail tenancy is usually fine on six months. I'll give you my read after I've walked the site, and I won't talk you into four visits if two will do the job.

It depends on how many units are on site, what type they are, how old they are and how often they need looking at. Six cassettes in a fit-out is a different job to one split in a back office. I come out, count everything, look at the condition, then give you a price for the year. The site visit is free.

I'll set out the schedule and the price in writing before anything starts, and you'll know exactly what you're agreeing to. If the arrangement stops suiting you, we talk about it. I'd rather you stayed because it's worth it than because a clause says you have to.

Not for scheduled visits. If your maintenance is easier done at 6am or after you close, that's when I'll do it and it costs the same. Emergency call-outs outside hours are the exception, and I'll quote that fee before I come.

Yes, and most of them are. Any brand, any age, whoever fitted it. I'll tell you honestly on the first visit if something on site is past the point where maintenance helps.

Yes. Ring me, describe what it's doing and I'll tell you when I can get there. The call-out fee is quoted before I leave and the repair is priced before I start. If it turns out your gear would be better off on a schedule, I'll mention it once and leave it with you.

A written report covering what was checked, what was found, what was done, and anything to keep an eye on. If something needs attention it comes with a price so you can plan it into a budget rather than get surprised by it.

Yes. Exhaust and fresh air fans, belts, grilles and airflow are part of the same visit. They affect each other, so servicing one and ignoring the other doesn't make much sense.

Get your site on a schedule

Tell me where you are and what you've got. I'll come out, look at the lot and price it, so you know what a year costs before committing.

What you get when you contact me

  • A free site visit and a written price for the year
  • Visits around your trading hours at no extra charge, with a report after each one
  • The front of the queue when something goes down

Trusted brands I use

Contact me today

Free, no-obligation quotes and straight advice on all your air conditioning servicing